Case study · 2026

If the Shoo Fits

An internal resource site for two Chick-fil-A locations, with protected director documents and file updates for approved leaders.

Client: Multi-location Chick-fil-A operation
Location: East Pasco County, Florida
Project type: Private internal web application
Package: Internal resource site with private director resources

Before the project

Two locations needed a shared resource library.

Team members needed policies and location-specific resources, while directors needed access to material that was not for the full team. Adding a second location meant organizing those audiences without maintaining separate versions of the site.

What I changed

Organize by location, then separate viewing from editing.

I built a shared structure for Zephyrhills and Dade City. General team resources stay easy to reach, director material requires sign-in, and a smaller group of approved leaders can replace selected PDFs, images, and headshots from the browser.

What the finished site does

Reference documents and resources grouped by audience and location
Private director resources
Replacement of selected PDFs, images, and headshots
Mobile-friendly access for team members referencing resources from a phone
Shared structure for the Zephyrhills and Dade City locations

A closer look

If the Shoo Fits in use.

This is a private internal resource site, so the live site and operational documents are not publicly linked.

If the Shoo Fits mobile home page for Chick-fil-A East Pasco team members — The mobile home page gives team members a quick path to the documents and resources they may need to reference from a phone.

If the Shoo Fits community involvement page with local outreach information — The community page keeps local involvement information available alongside the rest of the organization's reference material for both locations.

If the Shoo Fits frequently asked questions page for team members — The FAQ page keeps common questions and answers in the same resource library as the team's other reference material.

Private access to director resources on If the Shoo Fits — Director-only documents have private access, while general team resources remain available to the team.

In use

Approved leaders can keep selected documents current.

Approved leaders can replace selected documents themselves. Permission to view director resources does not automatically grant permission to replace them.

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